<p>Originally posted December 7, 2017 by Funeral Home Staff | <br /><br />There are few times when a loss for words is so common as a funeral or memorial service. How to respond to another persons grief, or express your own doesn't always come naturally. <br /><br />Unlike other social situations, we aren't often prepared on the proper words to say and the proper way to act. Experts suggest avoiding platitudes such as "for the best" or "everything happens for a reason". While you might think your past experiences and circumstances are similar, try to avoid saying, "I know what you are going through" because often the circumstances are very different. <br /><br />Instead, it is suggested to go with genuine feelings. That might mean a simple hug and saying, "I am so sorry for your loss", according to the life planning site everplans.com. Other phrases that show care might include "you are in my thoughts/prayers" or acknowledging how difficult their circumstances are by saying, "this must be hard for you". <br /><br />What people remember and seem to appreciate most during their time of loss and grief is the stories and memories others share that remind them of the deceased and how they were special or how they will be remembered by others, according to the National Funeral Directors Association (NFDA).The NFDA also says not to underestimate the power of presence and just being there to support a friend or family member in their time of need. If you are unable to attend services, a note of condolence, a card or special note is often comforting and should express sympathy for their loss, include a brief memory or significant moment if appropriate and a word of comfort. <br /><br />Funeral directors, including the family and staff at Friedrich-Jones and Overman-Jones Funeral Homes in Naperville and Plainfield, are experienced in proper grief etiquette and can offer guidance in person, as well as through resources and links on their websites. <a href="http://friedrichjones.com/" target="_blank" rel="noopener noreferrer">friedrichjones.com</a>&nbsp;you will find a Grief Support section with a number of ways to express condolences and support to those grieving, at the time of their loss and beyond. For more information, contact Friedrich-Jones Naperville at 630-355-0213 or Plainfield at 815-436-9221.</p>